Effective: January 15, 2025
At Vektronlabs LLC ("Vektronlabs", "our", "us" or "we"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our performance-based outbound services, in which we run targeted business-to-business (B2B) outreach for our clients and deliver accepted buying-signal replies (our "Services").
We are committed to maintaining a minimal data footprint. We only collect the information necessary to provide our Services and to conduct compliant B2B outreach.
We collect only the minimum information necessary to provide our Services:
Contact & Booking Information: When you contact us or engage our Services, we collect your name, email address, business name, and contact information. If you book a consultation through our scheduling tools, those platforms will share your scheduling information with us at your direction.
Business Contact Data and Outreach: Vektronlabs conducts B2B outreach. In doing so we process business contact information — such as name, business email address, job title, company, and publicly available professional details — sourced from publicly accessible sources and reputable third-party data providers. We process this data on the basis of our and our clients' legitimate interest in offering relevant business services to potentially interested organizations.
Campaign & Reply Data: To deliver accepted buying-signal replies, we process the criteria you provide (such as your Ideal Customer Profile and lead definition) and the content of prospect replies generated by our outreach. This data is used solely to deliver and improve our Services.
Communication Data: If you contact us via email or through our website, we collect the information you provide in your messages, including your email address and the content of your communications.
Service Usage Data: We collect basic information about how you interact with our Services, such as login times and features accessed. This helps us provide support and improve our Services.
What We Do NOT Collect:
We use your information solely for the following purposes:
We will never sell your personal information to third parties or use it for advertising purposes.
We share your information only in the following limited circumstances:
Service Providers: We work with trusted third-party services to operate our business:
All service providers are contractually obligated to protect your information and use it only as directed by us.
Data on Behalf of Clients: Where we generate replies for a client, business contact data relating to accepted opportunities is shared with that client so the conversation can continue. In that context the client acts as an independent controller of the data they receive.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
With Your Consent: We may share your information for any other purpose with your explicit consent.
We implement industry-standard security measures to protect your information:
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will promptly notify you of any data breach that may affect your personal information.
We retain your information only as long as necessary to provide our Services and fulfill the purposes outlined in this policy:
You may request deletion of your data at any time, subject to our legal obligations to retain certain records.
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us at ermal@vektronlabs.com. We will respond to your request within 30 days.
Outreach Opt-Out: You may ask us to stop contacting you or to delete your information at any time. Every outbound email includes an unsubscribe option, and we maintain suppression lists to honor opt-out requests.
Compliance: We operate our outbound program in line with applicable B2B communications laws, including the U.S. CAN-SPAM Act and, where applicable, the GDPR and CASL. We do not sell personal information.
Vektronlabs is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States where our servers are located and operated.
We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses approved by relevant authorities.
Our Services are intended for businesses and are not directed at children under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will promptly delete it.
California residents have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, California residents may contact us at ermal@vektronlabs.com.
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have additional rights under GDPR:
Our legal bases for processing include contract performance (to provide our Services), legitimate interests (to improve our Services and communicate with you), and legal obligations.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Effective" date at the top of this policy and, where appropriate, providing additional notice such as via email or a prominent notice on our website.
Your continued use of our Services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Vektronlabs LLC
Email: ermal@vektronlabs.com
For the fastest response, please email us at ermal@vektronlabs.com with "Privacy Request" in the subject line.